Outstanding guide-truly an outstanding tour. From the moment we met Albert you could feel his energy and excitement to help you understand Palma. He was attentive and flexible. He walked you through the history with such clarity it was like he was painting a verbal picture. His knowledge was impressive and his ability to impart it to others was akin to a teacher who wants you to know as much as he does. This was surely one of the best tours I have ever had and Albert is exceptional.